richphil Privacy Policy

01 Who We Are

richphil ("we", "us", "our", "the Platform") operates the online gaming platform accessible at richphil.net. richphil acts as the data controller for personal data collected through the Platform in connection with account registration, gaming activity, payment processing, and customer support. This Privacy Policy applies to all personal data processed in connection with the richphil platform and its services, including all games, payment facilities, and communication channels.

richphil is committed to operating in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission of the Philippines. richphil also adheres to PAGCOR's player protection standards, which include responsible handling of player data.

02 Personal Data We Collect

richphil collects and processes the following categories of personal data, depending on your level of account activity and the services you use:

03 How We Collect Your Data

richphil collects personal data through the following means:

• Direct registration: Information you provide when creating your richphil account, completing KYC verification, or updating your profile;
• Platform activity: Data generated automatically through your use of richphil's games, payment system, and account dashboard;
• Payment processors: Transaction data shared by GCash, Maya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard in connection with deposits and withdrawals;
• Cookies and tracking technologies: Technical data collected automatically when you visit richphil.net (see Section 7);
• Customer support interactions: Information provided during live chat, email, or other support communications.

04 How We Use Your Personal Data

richphil uses collected personal data for the following purposes:

• Creating and managing your richphil account;
• Processing deposits and withdrawals in Philippine Peso (₱);
• Conducting KYC and age verification (21+ requirement);
• Detecting and preventing fraud, money laundering, and prohibited activity;
• Fulfilling anti-money laundering (AML) reporting obligations under Philippine law;
• Delivering bonuses, promotional communications, and personalized game recommendations where you have consented;
• Operating responsible gaming tools including deposit limits, session alerts, and self-exclusion programs;
• Resolving disputes and responding to customer support requests;
• Improving the richphil platform through aggregate analytics and performance monitoring.

05 Legal Basis for Processing

richphil processes personal data under the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill the account agreement between you and richphil, including payment processing and game delivery;
• Legal obligation: Processing required to comply with KYC, AML, age verification, and PAGCOR regulatory obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, balanced against your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where your explicit consent has been obtained and is revocable at any time.

06 Data Sharing & Third Parties

richphil does not sell or rent your personal data. We share data only with the following categories of recipients, and only to the extent necessary:

• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard, for transaction processing;
• Identity verification providers: Third-party KYC and age verification services operating under binding data processing agreements;
• Regulatory authorities: PAGCOR, the National Privacy Commission, and other Philippine government bodies where disclosure is required by law;
• IT and infrastructure providers: Cloud hosting, security, and analytics providers operating under data processing agreements that prohibit independent use of your data;
• Game software providers: Limited technical data shared with game providers for game delivery, RNG certification, and fair play compliance.

All third parties engaged by richphil are required to maintain appropriate technical and organizational security measures and are prohibited from using your data for purposes beyond those specified in their agreements with richphil.

07 Cookies & Tracking Technologies

richphil uses cookies and similar tracking technologies on richphil.net. These include:

• Essential cookies: Required for the Platform to function — session management, login authentication, and security. These cannot be disabled.
• Functional cookies: Remember your preferences (language, game settings) to personalize your experience.
• Analytics cookies: Aggregate, anonymized data on how players navigate richphil, used to improve the platform. No individual player is identified.
• Marketing cookies: Used only where you have provided explicit consent to receive tailored promotional content.

You may manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the richphil platform.

08 Data Retention

richphil retains personal data for the following periods, after which data is securely deleted or irreversibly anonymized:

• Account data: Retained for the duration of your active richphil account and for five (5) years following account closure, in accordance with Philippine AML and gaming regulatory retention requirements;
• Transaction records: Retained for a minimum of five (5) years as required by Philippine AML regulations;
• KYC and identity documents: Retained for the period required by applicable law, typically five (5) years post-account closure;
• Communication records: Retained for three (3) years for dispute resolution and audit purposes;
• Technical and log data: Retained for twelve (12) months for security and fraud investigation purposes.

09 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by richphil:

• Right to be informed: To know what personal data richphil collects and how it is used;
• Right of access: To obtain a copy of the personal data richphil holds about you;
• Right to rectification: To correct inaccurate or incomplete personal data;
• Right to erasure: To request deletion of personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations;
• Right to object: To object to processing based on legitimate interests or for direct marketing purposes;
• Right to data portability: To receive your personal data in a structured, machine-readable format;
• Right to lodge a complaint: To file a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, submit a written request to richphil's Data Protection Officer at [email protected] with the subject line "Data Subject Request". richphil will respond within fifteen (15) business days of receiving a valid request.

10 Data Security

richphil implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. Security measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data at rest;
• Two-factor authentication (2FA) for player accounts and internal administrative access;
• Regular security audits and penetration testing;
• Role-based access controls limiting internal data access to authorized personnel only;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach affecting your rights and freedoms, richphil will notify the National Privacy Commission and, where required, affected data subjects within the timeframes prescribed by applicable law.

11 Children and Minors

richphil's services are strictly for individuals aged 21 years and above, in accordance with PAGCOR regulations applicable to online gaming in the Philippines. richphil does not knowingly collect personal data from individuals under the age of 21. If richphil becomes aware that personal data has been collected from an underage individual, that account will be immediately suspended and the data deleted or returned to its source following any required regulatory reporting.

12 Updates to This Policy

richphil reserves the right to update this Privacy Policy to reflect changes in our data practices, regulatory requirements, or platform operations. The effective date at the top of this page indicates the most recent revision. Where material changes are made, richphil will notify registered players via the platform or registered email address. Continued use of the richphil platform following notification of material changes constitutes acceptance of the revised policy.

13 Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or richphil's data practices, please contact the richphil Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data rights have been violated. richphil encourages players to contact us first so we can address any concern directly — our support team is available 24/7 for players across Metro Manila, Cebu, Davao, and the entire Philippines.